Frequently asked questions about your Dutch VAT return | BTW Kwartier

Question 1

Does BTW Kwartier file my return?

Accepted Answer

No. We help you prepare the draft. You check the amounts and file with the Belastingdienst yourself.

Question 2

What do I need to get started?

Accepted Answer

Your bank statement, your invoices and some information about your business.

Question 3

Which businesses is it suitable for?

Accepted Answer

For Dutch sole proprietorships and BVs that file VAT quarterly: service providers, and also businesses that import, export or supply goods to businesses in other EU countries. If you are in the small business scheme (KOR), we keep track of your turnover for free. It does not cover, among others, VAT-exempt revenue, the margin scheme, web-shop sales to consumers in other EU countries (OSS), businesses that mainly take cash or use a till, holdings without their own revenue, and foreign companies. The free VAT check shows whether your situation fits.

Question 4

I buy or sell goods abroad. Is that possible?

Accepted Answer

Yes. Imports from outside the EU (with the import VAT from customs or the carrier, also with an article 23 licence), purchases of goods from other EU countries, exports to countries outside the EU and supplies to businesses in other EU countries, including the EC sales list (ICP). We ask for your proof of export or transport; without proof we count 21% to be safe. Web-shop sales to consumers in other EU countries (OSS) are not covered.

Question 5

I am in the KOR. Is BTW Kwartier useful to me?

Accepted Answer

With the small business scheme you do not file VAT returns. We keep track of your turnover from your bank statements and sales invoices for free, and warn you at 80%, 90% and 100% of the € 20,000 limit. If you go over it, we explain what to do and then prepare your quarterly returns.

Question 6

What does the free VAT check involve?

Accepted Answer

You answer a few short questions about your business and immediately see whether your situation fits within the current scope. You don’t upload documents yet, you pay nothing and nothing is filed.

Question 7

Can I manage multiple companies?

Accepted Answer

Yes. You manage all your companies from one account. From your second company you pay € 39 per quarter (excl. VAT) instead of € 49.

Question 8

Can I export my documents?

Accepted Answer

Yes. For each quarter you can download an archive with your documents, the VAT draft and the breakdown, so you can keep everything for your records.

Question 9

What if my situation falls outside the standard scope?

Accepted Answer

Then the VAT check tells you so honestly, before you pay anything. You can then involve an adviser; if you like, we put you in touch with a partner firm.

Question 10

How do you handle my data?

Accepted Answer

We only use your data to prepare your VAT draft. It is stored and processed within the European Union. You never share your DigiD or eHerkenning password with us. Read more in the privacy statement.

Question 11

Is a return filed already?

Accepted Answer

No. This check does not file anything with the Belastingdienst.

Question 12

What if my situation doesn’t fit?

Accepted Answer

You see that right away, with the reason. You pay nothing. You can change your answers or ask an adviser to help with your return.

Question 13

What happens after the check?

Accepted Answer

You view the outcome and decide yourself whether to continue. If it fits, you create an account and take your answers with you.

Question 14

Which documents can I upload?

Accepted Answer

Invoices and receipts as PDF or photo (JPG, PNG, HEIC), e-invoices (UBL) and your bank statement as a CSV, MT940 or CAMT file from your online banking.

Question 15

Can I use a photo of a receipt?

Accepted Answer

Yes. Take a clear photo with your phone; the text is recognised and you always see the original next to the recognised details.

Question 16

What if I’m missing an invoice?

Accepted Answer

Payments without a document show up in the overview. You add the invoice later or indicate there is none; then no input VAT is claimed for it.

Question 17

Can I check every amount?

Accepted Answer

Yes. For every amount in the VAT draft you see which invoices and payments it is made of, and you open the original document with one click.

Question 18

How reliable are the calculations?

Accepted Answer

AI recognises and suggests, but the amounts are calculated with fixed Dutch VAT rules. A second, independent check compares the draft with the documents. You confirm every point before using the amounts.

Question 19

Who checks my choices?

Accepted Answer

You do. The software suggests and calculates; a second check flags differences. You decide and confirm. BTW Kwartier does not give tax advice and does not issue an accountant’s report.

Question 20

Can I find the sources?

Accepted Answer

Yes. Every amount refers to the invoices and bank lines it is made of, and every change is in the audit trail with date and time.

Question 21

Do I need bookkeeping knowledge?

Accepted Answer

No. You answer questions in plain language; the software chooses the boxes and calculates the amounts. When in doubt, we explain what a choice means.

Question 22

How do I switch between companies?

Accepted Answer

Choose the company at the top of the app. Each company has its own documents, quarters and settings.

Question 23

Can I give someone else access?

Accepted Answer

Yes. Invite a colleague or your bookkeeping firm with their own login and a suitable role. You never share your own password.

Question 24

What does a second company cost?

Accepted Answer

From your second company within the same account you pay € 39 per quarter, excl. VAT.

Question 25

Do you need my DigiD or eHerkenning?

Accepted Answer

No. You don’t share a DigiD or eHerkenning password with BTW Kwartier. You log in to the Belastingdienst yourself to file.

Question 26

Where are my documents stored?

Accepted Answer

In data centres in the European Union (West Europe). Documents are stored encrypted and are only accessible to you and the people you give access.

Question 27

Where can I read about data processing?

Accepted Answer

Our privacy statement explains which data we process, why, how long we keep it and which service providers we use. The data processing agreement and the list of subprocessors are on the website too.

Question 28

What exactly is included in the price?

Accepted Answer

Document recognition, focused questions, the VAT draft with breakdown and the export of your documents, per company per quarter. Each company includes 150 business-account transactions per quarter; above that you pay € 0.20 per transaction (excl. VAT). With annual payment you get 15% off.

Question 29

Am I charged before I confirm?

Accepted Answer

No. A quarter is only charged when you confirm the amounts or mark the quarter as filed. Uploading and answering questions costs nothing, and a quarter without VAT amounts (nil return) is free.

Question 30

What is the free VAT check?

Accepted Answer

The free VAT check is a first check of whether your situation fits BTW Kwartier. You answer a few questions and immediately see whether you qualify. VAT preparation is not included. You always file yourself.

Question 31

Can I stop whenever I want?

Accepted Answer

Yes. You pay per quarter you use. If you stop, you can still export your data for 90 days.

Question 32

Does it work on my phone?

Accepted Answer

Yes. BTW Kwartier works in the browser on computer, tablet and phone. On your phone you can photograph receipts directly.

Question 33

Which languages is BTW Kwartier available in?

Accepted Answer

The website is available in Dutch and English. In the app you can also choose Chinese.

Question 34

How do I secure my account?

Accepted Answer

Use a strong password and turn on two-step verification in your settings. You can also log in with a one-time login link by email.

Question 35

Do I have to file VAT every quarter?

Accepted Answer

Usually yes: most businesses file quarterly, by the last day of the month after the quarter. Even if you have nothing to pay, you still file a return. The Belastingdienst tells you which period applies to you.

Question 36

Do you also file the VAT return for me?

Accepted Answer

No. You copy the amounts into Mijn Belastingdienst Zakelijk and file yourself. Afterwards you can keep the receipt with the quarter.

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